TErms and conditions
Please read these Terms and Conditions carefully as they contain important information about your rights and obligations when purchasing a private registration from Pimlico Plates ltd.
Buying A Registration
1. Purchasing or buying a registration will give you (or a nominee of your choice) the rights to display the registration mark. Any referencing to 'own' or 'owning' a registration number, we mean the person who will have the sole rights at the time to display the registration number. This is in compliance with current government regulation.
2. All registrations are sold subject to availability. We supply registrations from various sources and we cannot accept any responsibility should the donor of the registration change their mind in respect of selling, or the registration becoming unavailable at point, or in the unlikely event of failure of the transfer at DVLA transfer level. All registration availability and prices shown throughout this website are subject to change without notice.
3. For clarification, any order is not deemed to be accepted by the company until all aspects of the order including price and availability have been checked and confirmed by the company.
4. Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if a buyer does not proceed with the transfer of the registration mark after paying the part/full payment, or fails to supply the full documentation required by DVLA, then no part of this payment is refundable, whatsoever, as the service period commences immediately. Bespoke and personalised items are excluded from Consumer Contract Regulations 2013 for distant sales. This means consumers do not have the right to cancel once orders have been placed as our services in respect of supply of registrations and/or number plates commences immediately. As the Company supplies bespoke services and customised goods, no cooling off period or refunds are given as the Company enters into legally binding contracts with the third parties and number plate manufacturers on the Purchaser's behalf, which cannot be changed or cancelled. If a balance payment is not received, a debt recovery company will be employed to recover any payments outstanding. There will be additional charges for their services. Please note there is no cooling off period.
5. Use of this website’s “Buy Online” facility does not guarantee price or availability of your chosen registration.
6. Should a registration you have purchased not be available, you will be offered the choice to exchange for another registration of equal value, or a full refund. Should you choose an alternative registration, you acknowlege that change will be bound by these same terms.
7. The Buyer of any registration mark must forward full payment before a transfer will be submitted to the DVLA, or it’s agents. This payment must be made within 14 days of securing the registration by initial part payment (if applicable), or the transaction will be deemed a failure and the Buyer will forfeit their part payment. We must receive any required vehicle documents within a maximum of 21 days from the date of initial payment.
8. In the unlikely event of us being unable to supply a registration or if the transaction fails, prior to completion, due to no fault of the Buyer then he/she will receive a full refund of all amounts paid only. This will be in the form of payment received be it cash, cheque or credit card.
9. The Secretary of State for Transport, Environment of the Regions or their agents, the DVLA (as keeper of their records), may at any time revoke the right to a registration mark for whatever reason. In this highly unlikely event Pimlico Plates cannot be held responsible. Pimlico Plates are also not liable for any change in Government legislation or it’s consequences.
10. Although you can purchase a registration that is newer than your vehicle, you cannot display a number plate on a vehicle that makes that same vehicle appear newer. Please note that numbers cannot be cancelled or changed and it is your responsibility to purchase a registration mark that is suitable for the intended vehicle.
11. Pimlico Plates shall be responsible for the administering of documentation for the purchaser and will process all papers as quickly as is possible. On occasion, we may be required to send documentation to DVLA/Department of Transport for processing. In this scenarios it may take up to 12 weeks for the documents to be processed. We will not be liable for any losses howsoever caused due to any delay other than on the part of Pimlico Plates ltd. In the unlikely event that the DVLA revokes the right to a registration mark, Pimlico Plates will not be liable for any damages, interest, or other expense incurred whatsoever.
12. It is the purchasers responsibility to ensure the registration being purchased is both correct and suitable for the vehicle you wish to display this on.
13. Any deposits paid for a registrations are non-refundable, except in the circumstance where the registration is not available.
14. Any liability is strictly limited to a full refund only and no claims for damages, interest on monies paid or any other expenses will be entertained.
15. All prices are correct at the time purchase. Prices can and will fluctuate, and prices will be subject to change without notice.
Vehicle Age & Suitability
As per current regulations, it is not possible to make a vehicle appear newer / younger than it is. For example, you cannot assign a 2024 issued registration onto a 2010 registered vehicle - this would make the vehicle appear 10 years newer / younger and therefore the registration would not be allowed to be assigned.
16. Pimlico Plates make no guarantee that a registration can be assigned to a specific vehicle. It is the purchasers responsibility to ensure that any registration purchased is going to be suitable for the vehicle they wish to display it on. Information of the vehicle age requirement can be found on the registration page near the price/buy button. By proceeding to purchase, you acknowledge this information and accept omit any liability on Pimlico Plates should a registration not be suitable for a vehicle.
17. Registrations can only be assigned to vehicles of tax and testable type. This means vehicles listed as limited usage such as farm or agricultural vehicles, tax exempt vehicles, or vehicles which do not require a MOT do not qualify for the transfer scheme and consequently it will not be possible to transfer a registration to/from a vehicle of this type.
Returns & Refunds
19. As per term 4 above, the sale of personalised registrations and number plates are non-refundable, non returnable and cannot be exchanged. All purchases are final - there is no cooling off period.